More information about ordering.
Archived image retrieval.
In most cases we retain images for many years, (twenty-five plus), and should therefore be able to accommodate a request for that special photograph. The image number will be required and a charge will be made for this service. Please refer to price list.
Booking enquiries.
Each function has its own special requirements and because of that, we will quote individually to each request. The important thing is that you get the coverage you require. We work mainly within and around the City of London. Let us know the venue, date, timings and what you want to achieve and we will do our best to accommodate your requirements.
Cancellation and refunds.
We do not hold stock of any photographs. Every order is produced individually to your requirements and therefore, regretfully once order has been placed cancellations or request for refunds cannot be accepted.
Checkout.
No orders are placed until you reach the final 'Order confirmation and payment' area. You will be made fully aware before actually committing to an order so we would encourage you to make use of the many options on the site to view your images in different sizes and presentation formats, i.e. Framed prints, on canvass, Blocks etc. All of your selection can be changed and or deleted at anytime before the final ordering process.
Copyright and Reproduction.
Copyright of all images, in any format, remains solely with Gerald Sharp Photography unless specifically agreed in writing before commencement of shoot (Note: See Digital Images). Illegal copying and use of images is traceable and any infringement of Copyright Law will be vigorously enforced. Please contact us regarding the granting of permission for reproduction stating the purpose and method of distribution anticipated.
Damaged Goods.
Should items arrive in a damaged condition please contact us immediately by post or email stating the time of arrival and condition. Action will then be taken to replace the items in question and claim compensation from carriers. Please retain damaged items as proof pending claim to carriers.
Delivery times - Prints
We endeavour to supply all orders within a maximum of 14 days from date of receipt of order (subject to Bank Holidays etc.). During excessively busy periods this time may be extended, please contact us if you are at all concerned about none delivery of goods.
If prints are required urgently, i.e. sooner than our standard 14 days delivery, then please contact us to check availability (and cost if applicable, please see price list). We will endeavour to meet your needs as long as we know in advance.
Delivery times - Electronic
We endeavour to supply all orders within a maximum of 7 days from date of order (subject to Bank Holidays etc). During excessively busy periods this time may be extended, please contact us if you are at all concerned about none delivery of goods.
If work is required urgently, i.e. sooner than our standard 7 days delivery, then please contact us to check availability (and cost if applicable, please see price list). We will endeavour to meet your needs as long as we know in advance.
Digital Images.
Prices for digitally supplied images include the reproduction rights for your own use, publicity and advertising use.
Ownership of the image remains with Gerald Sharp Photography.
Dispute resolution.
If in the unfortunate circumstances, a reasonable solution cannot be found to resolve a dispute then the matter would be put to third party arbitration.
Enlargements.
If you require cropped and enlarged versions of your prints please enquire. This is not always possible but please contact us and we will endeavour to meet your requirements.
Login and Register option.
This facility allows you to store information about your previous orders including favourites but it is not essential for you to register, just follow the 'Guest Facility' option. If you use Gerald Sharp Photography regularly then registering would be time saving. When you register for a free Client account this stores your name, address, and previous payment details allowing you to checkout more quickly for future orders. Rest assured that we do take the security of transactions extremely seriously. All information collected during the check-out is processed via our secured servers. These servers are certified by VeriSign, a market leader in online security. Because we must process transactions in a secure environment, we are also PCI compliant, which is a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.
Paper Finish.
All prints are on Pearl Photo RC paper, 250 gsm. with archival quality of 50 years in the correct storage conditions. Other finishes available on request. Gerald Sharp Photography reserve the right to change paper type if necessary, please ask for details.
Payment Methods.
Credit/debit card payments. Follow instructions for payment via the secure payment facility ensuring details are entered correctly. Payment can be made by all major credit and debit cards.
Cheque payment. Follow instructions to print out a copy of your required order and post together with a cheque made out for the relevant amount made payable to; Gerald Sharp Photography and post to; The Studio. 20 Brownlea Gardens, Seven Kings, Ilford, Essex. IG3 9NL. On receipt of your order and payment the order will be processed accordingly, (order date as date of receipt of order).
Postage rates, UK and Overseas.
Unfortunately we now have to make a nominal charge for postage and packing. The amount will depend on the products ordered and delivery address. The appropriate price for postage and packing is automatically added to your order in the final checkout prior to you confirming your order and making payment.
Prices.
Our standard print is 8” x 6” and mounted in either 'Mansion House or 'City Crest' (whichever is applicable to function) folders. We retain the right, in certain situations, to use 9” x 6” prints and mounts should we consider it would benefit the image composition at the same price as 8”x6”. All prices in Pounds Sterling (GBP). All payments to be in Pounds Sterling (GBP)
1 - Prints
|
Size |
Mount |
Price |
|
6 x 4 |
Un-mounted |
£10.00 |
|
7 x 5 |
Un-mounted |
£11.00 |
|
8 x 6 |
Un-mounted |
£13.00 |
|
8 x 6 |
Mounted |
£15.00 |
|
10 x 8 |
Un-mounted |
£21.00 |
|
12 x 10 |
Un-mounted |
£29.00 |
|
15 x 12 |
Un-mounted |
£38.00 |
|
20 x 15 |
Un-mounted |
£50.00 |
Larger sizes and specials POA.
2 - Electronic Transfers.
As standard, electronic transfers are made in jpg format.
|
|
|
|
|
Electronic Transfer |
Suitable for magazine reproduction up to half page |
26.00 |
5 - Archive search.
|
Locating images without reference number |
£50.00 per image per hour |
6 - Special delivery.
|
Request for special or other methods of delivery to our standard form |
At cost + £6.00 |
Print size, format and content.
Images shown on our web site are cropped to accommodate an 8" x 6" format print. Alternative print sizes may reflect an image of different proportional size and Gerald Sharp Photography retains the right to supply "best fit" at our discretion.
Proofing and Quality.
All images are recorded within our cameras at high resolution. All proof images are shown with minimal manipulation. On receipt of orders, we individually manage and process all images from the high-resolution version before printing and mounting.
Ordering Procedure.
Go to ‘Galleries’ page and select the appropriate event. View the selection of proof images. These proof images are for indicative purposes only and therefore by necessity are of low resolution. Select the required image and then the required format etc. Your order will be sent to the Shopping Basket. Continue to view and select any further images sending your requirements to the Shopping Basket. Any amendments can be made at any time. When your selection is complete go to Checkout. Follow instructions for ordering being careful to enter your correct details. Ensure you have entered all the correct information for your order making any alterations as necessary. Once the order has been, submitted amendments cannot be made. Watch the video in 'Help in selecting & buying prints' for more information.
Scanning.
We can scan negative film images for digital reproduction. A charge will be made for this service.
Special requirements.
If you have special requirements for your media then please contact us and we will endeavour to accommodate your request.
Storage and keeping of prints.
Prints should not be exposed to strong sunlight for long periods. Storage should always be dry and relatively dust free.
VAT.
All prices shown include VAT at the current rate. Rate applicable at time of order
Website Content.
Care and consideration is given both when taking the photograph and editing the image but should you find an image causes concern please contact us by email and we will endeavour to resolve the problem as soon as possible.